March 20, 2023

New Mobile Check-In: Fast & Easy | VA Salt Lake City Health Care

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The VA Salt Lake City Health Care System is rolling out mobile check-in for appointments in select clinics starting Monday, June 13, 2022. While you will still be able to check-in at the clinic desk, the new mobile check-in can save you some time with just three simple steps.

1)    When you arrive in the clinic area, locate the mobile check-in and scan the QR code with your smartphone or text “check in” to the number on the mobile check-in poster. Click send.

2)    Tap on the link sent to you. Enter your last name and the last 4 digits of social security number.

3)    Check in to your appointment. You may be asked to review your contact information, emergency contact, and next-of-kin. If correct press “yes” to confirm. 

If you answer no to any of the above questions, you must check in with a staff member.

Check in for your appointment with the blue “Check in now” button. After you’ve finished mobile check-in, you’re all set, have a seat and a VA staff member will come get you.

No smartphone? Our staff are honored to check you in for your appointment and to answer any questions. Check-in is the same whether you complete the process with mobile check-in or a staff member. 

Primary care (the blue clinic), physical therapy/occupational therapy, and the musculoskeletal clinic will be the first to offer the mobile check-in with other services following over the next month. The kiosks will remain in place throughout the summer as we roll out mobile check-in to the entire health care system. 

Thank you and see you at your next appointment.
 



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